Monday, September 3, 2012

Have you ever caring about your customers’ business?

To the salesperson, the most important thing is not about product quality but the services. When the first time the customers buy, they often tell you the product quality is extremely important as well as price. But no matter what they said, the precondition is based on the hospitability and consideration of the salesman and saleswoman, because no buyer want to buy some products from an unfriendly supplier even their goods is best and price is cheapest.

Customer will contact you actively when they really need certain kind of products which related with yours. Old customer will place order to his or her old supplier actively when he or her have further request of the goods.However, if one day they stopped placing orders and discontinued to contact with you further, will you ever ask them: why?

Due to keen competition, the market is more risky than ever before, to find right customers and sell products fastly and profitably need more knack and experience as well as time .Customers will do lost business sometimes due to improper management and unsuitable choice. A big buyer must be a great seller with tactics and ambition. Those buyers who know how to judge their supplier are factory or Trade Company and how to make their supplier give their rock-bottom price in a great short time and make them sell goods at no profits but return tax are not big buyers. Privately, they may feel self-conceited, and are happy with what they had bought –top quality at lowest price, so they can sell at a lot of profits, but actually not, other company are selling bad products at high price extremely well and synchronizely acquiring their market in a big share fastly and imposingly, that sounds a bit  sardonicism.

 Most suppliers are willing to lower their price further to their customers if they can to promote sales. However, if they are at no profit or at least the profit margin is extremely small already, all they can is taking following two ways to reducing price if you bargain further:

1, Reduce the cost of raw materials:
2, Reduce the cost of production
But once the cost of production maintains high and can’t be reduced, the only way to reduce the cost of products is to buy cheaper materials, which means going to a road with quality unguaranteed. So dear buyers, you are going to choose inferior quality goods with cheaper price.

Loyal customers do not only bring deeper business friendship but also the helping on business each other. Treat your supplier equally and respect, love your customers fondly and give them some help if they need can be a good way to cultivate and foster the “business tree” prosper and healthier.

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